Conduct and Ethics
Conduct and Ethics in Banking and Financial Services
Why study conduct and ethics?
- Ethics makes soundly operating financial services possible. Customers’ very act of placing their assets in the hands of financial institutions and advisers requires immense trust.
- A trustworthy financial institution or company representative finds many takers for the services offered.
- Financial scandals cause reactions of bad publicity, fierce public debate, and shock and disappointment precisely because they involve individuals and institutions that we expect to be able to trust.
- Philosophical elements of ethical decision-making are being widely discussed. It is particularly relevant to the implementation of new systems and emerging technologies. Be prepared for rapidly evolving workplaces.
As facilitators of a key part of people’s lives – managing their money – all organisations involved in Australia’s financial system play a crucial role in modeling ethical and trustworthy business conduct.
Our business conduct and ethics learning aligns with continuing professional development requirements, including:
- Organisational competence under RG 104
- Advisers under RG 146
- FASEA CPD
- Responsible persons under RG 105 and CPS 520 Fit and proper.
To complement our ethics short courses we also have a library of ethical dilemmas to support your organisations learning.