Compliance Courses for Consumer Credit Professionals

Consumer Credit Courses

Compliance Courses for Consumer Credit Professionals

In Australia, regulation of consumer credit involves several key bodies including Australian Securities and Investments Commission (ASIC), Australian Prudential Regulation Authority (APRA) and the Office of the Australian Information Commissioner (OAIC).

They are complemented by prominent industry associations, such as the Mortgage and Finance Association of Australia (MFAA), the Finance Brokers Association of Australia (FBAA), and the Australian Finance Industry Association (AFIA).

Additionally, rapid technology adoption is making credit services more efficient and secure, driving growth and innovation. New technologies include digital lending platforms, Artificial Intelligence (AI) and machine learning, automated credit scoring, income and expenses analysis and application processing, Open Banking, and Reg Tech.

Stay up to date on your sector’s rules, regulations, and current issues.

Talk to us about your compliance training.

Introduction to Consumer Credit

A comprehensive short course for professionals working for an Australian Credit Licensee who need to meet initial and ongoing representative training requirements under RG 206 Credit licensing: Competence and training.

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Credit CPD for Responsible Managers

Updated annually, our CPD is designed to enable Responsible Managers of Australian Credit Licensees to meet their mandatory RG206 continuing training requirements.

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Credit CPD for Representatives

Give your team the workplace training to deliver brilliantly in their role. All bases are covered, from regulations to big picture issues and product innovation – crucial elements that shape how you work.

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The NCCP Act and Responsible Lending

Our course takes a deep dive into the NCCP Act, covering responsible lending and other provisions, and guidance on implementing policies and processes to comply with consumer credit law and ASIC’s RG 209.

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AML/CTF Course

Our online AML/CTF Course provides comprehensive coverage of AUSTRAC, ML/TF risk management, customer due diligence, reporting and record keeping requirements under the AML/CTF Act or the FTR Act.

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AI in Consumer Credit

The future of lending lies in responsible AI innovation, and those who embrace this shift will be well-positioned to lead the way in a rapidly evolving financial landscape.

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Financial hardship and debt collection

Our online course explores what financial hardship is before outlining the ACCC’s and ASIC’s guidance on debt collection. Turn what is often a challenging and unpleasant process into an experience that can be rewarding for both you and your debtors.

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LMI Essentials

Designed for mortgage brokers and credit representatives, the course provides a practical, outcomes-focused understanding of how LMI works, when it should be considered, and how it compares with alternative lending strategies.

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General Corporate Compliance Training

Our General Corporate Compliance training is a suite of engaging modules designed to meet regulatory compliance and conduct requirements. Our modules are suitable for organisation wide training from front-line employees to management and leadership and directors.

Tailor your learning journey: Select specific modules your team requires allowing you to focus on just the areas that matter most.

Explore the GCCS Library

A growing suite of financial services-focused compliance modules, covering:

AML/CTF Regulation in Australia
Conflicts of Interest
Cyber Security
DDO Essentials
Fraud Awareness
Handling Complaints & Disputes
General Insurance Code of Practice
Modern Slavery
National Consumer Credit Protection (NCCP Act)
Preventing Bribery & Corruption
Preventing Bullying & Harassment
Protecting whistleblowers
Protecting privacy & data
Reporting Breaches
Supporting Vulnerable Customers in Insurance
Supporting Vulnerable Customers in Consumer Credit
Workplace Health & Safety

What others say about us

Industry leaders in CPD

The delivery method, the flexibility and the currency and relevance of content. FEP are and have always been a leader in CPD for the
finance industry – thankyou

Diane Wilkinson, WiZDOM

Parallels real workplace experience.

We have been using FEP for a number of years now. The course materials are highly professional and parallels real workplace experience. Staff greatly value participating in meaningful external training and are the greatest advocates.

Efficient, informative and accessible.

The content is well set out, clear and precise. My organisation does the course every year and we are continuing to learn new and interesting things with each new offering. The content is up to date with the industry and completely relevant to my role. I had all the support and learning resources available to get it done…

Extremely relevant and meaningful.

Our firm exclusively uses the services of Financial Education Professionals for all of our ongoing RG146, compliance and responsible manager training for our team. We find course materials extremely relevant and meaningful and this allows our team to have up to date, practical knowledge.

Peter McGuire, CEO, XM

Regulatory News

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